follow ducie on instagram for your daily dose of style inspiration

Contact Us

DUCIE — CUSTOMER CARE

GLOBAL HEADQUARTERS

Based at our HQ in London, you can reach our dedicated Customer Care team by using the contact form to the right of this page, or by emailing customercare@ducie.co.uk.

Our office hours are Monday to Friday, 9:30am to 5:30pm GMT.

General Enquiries & Customer Care:

+44 (0) 20 8968 5553

Due to a high demand and a busy time of year, a response can take up to 48 hours. We apologise in advance, please bare with us!

Be sure to follow DUCIE on Instagram for your daily dose of style inspiration.

Our customer service is here to answer any questions about your order.

Flat Rate UK and International shipping! Hassle free returns and exchanges.

Shipping Info

/* if no javascript: get back ATC button */ body:not(.spo-loaded) [data-shopify="payment-button"], body:not(.spo-loaded).template-product form[action="/cart/add"] [type=submit], body:not(.spo-loaded).template-collection form[action="/cart/add"] [type=submit], body:not(.spo-loaded).template-index form[action="/cart/add"] [type=submit], body:not(.spo-loaded) form[action="/cart/add"] [type=submit] {opacity: 1; pointer-events: all} body:not(.spo-loaded) form[action^="/cart"]:not([action^="/cart/add"]):not(#currency_form) button, body:not(.spo-loaded) form[action^="/cart"]:not([action^="/cart/add"]):not(#currency_form) input[type="submit"], body:not(.spo-loaded) form[action^="/cart"]:not([action^="/cart/add"]):not(#currency_form) input[type="button"], body:not(.spo-loaded) [name="checkout"], body:not(.spo-loaded) [name="goto_pp"], body:not(.spo-loaded) [name="goto_amazon_payments"] {opacity: 1; pointer-events: all}